Elena Merkulova
CV ↓

ENITRU

Book an audit

← All work02 / 05Insurtech · Growth stageMafin logo

Mafin

Making Mafin the country’s most talked-about insurance startup.

Role
CMO
Years
2020 – 2021
Market
Moscow
38%

brand awareness within twelve months.Mafin, 2020 – 2021

McKinsey expertise. Serious investment. My brief: build the market’s strongest marketing team and make Mafin a brand people knew and trusted.

What I built

  1. 01
    The market’s strongest marketing teamI brought together top talent around a clear strategy and shared ambition.
  2. 02
    A culture that made talent thriveTrust, ownership and motivation turned individuals into a close-knit team.
  3. 03
    An in-house creative studioI built a studio to turn brand strategy into distinctive creative work, with speed and consistency.
  4. 04
    Mafin MediaI launched an owned media platform to build an ongoing relationship with our audience beyond advertising.
  5. 05
    360° campaigns that built awareness and trust“We see people, not paperwork” brought our positioning to life. Brand awareness reached 38% in twelve months, and the campaign earned an Effie nomination in the David vs Goliath category.

The campaign

We see people, not paperwork.

Mafin advertising film, 2020

Read about the campaign on vc.ru (in Russian) ↗

The case in three lines

The brief

Turn a well-funded insurtech launched with McKinsey into a recognised, trusted challenger brand, shifting its aggressive tone towards reliability, customer focus and innovation.

What I did

Built the market’s strongest marketing team, an in-house creative studio and Mafin Media. Directed a $5.5M+ budget around a clear brand strategy, brought to life through “We see people, not paperwork.”

The result

Brand awareness reached 38% within twelve months. Mafin Media attracted 20,000 visitors in its first month. The campaign earned an Effie Awards nomination in the David vs Goliath category.

What I did here, you can order